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1win Rules and Regulations in India

These Terms and Conditions set the legal framework for using the website and mobile application in India. By accessing or using the services, you agree to comply with all rules that govern betting, deposits, withdrawals, and your account. These requirements apply to all users of the official platform in India. You are responsible for ensuring that use of the services is allowed under your state and local laws. Read these Terms before placing any bet or using any bonuses.

General Terms

  • Agreement and scope
    • These Terms form a binding agreement between you and the operator of the platform when you complete registration, log in, or use any services.
    • Continued use after updates means you accept the revised Terms. Notice of material changes may be provided on site or via email.
    • If any clause is unlawful under Indian law, the remainder stays in effect to the fullest extent permitted.
  • Eligibility and registration
    • You must be at least 18 years old, have legal capacity, and be located in a place where online betting is allowed.
    • Only one account per person, household, IP address, and device is permitted. Duplicate accounts may be closed and bets voided.
    • During registration you must provide accurate, current information and keep it updated. Identity verification may be required at any time.
  • Local law and access
    • You are solely responsible for compliance with Indian federal and state law, including states that restrict or prohibit online betting for stakes, such as Telangana and Andhra Pradesh.
    • Access may be refused, suspended, or terminated if your use is illegal, abusive, or risks regulatory non-compliance.
  • Proper use of services
    • No automated scripts, bots, scraping, or any form of collusion, match-fixing, or arbitrage that undermines fair betting.
    • No misuse of a bonus or bonuses through low-risk patterns designed to guarantee profit or abuse odds.
    • No interference with site security, attempts to bypass limits, or creation of multiple accounts.
  • Intellectual property and content
    • All site content, software, data, odds, and event information are protected. You may use them only for personal, non-commercial purposes aligned to these Terms.
    • Copying, redistributing, or using content beyond permitted use is prohibited.
  • Liability and service availability
    • Services are offered on an as-available basis. Interruptions, delays, or errors may occur due to maintenance or third-party failures.
    • To the extent permitted by law, the operator is not liable for indirect or consequential loss. Direct liability, if any, is limited to the lesser of your net deposits or wagers over the previous 90 days.
  • Complaints and disputes
    • Contact support through the help channel shown on the site, providing your account details, bet ID, and a summary of the issue.
    • Submit your complaint promptly, generally within 30 days of the event. The operator will provide a reasoned decision after review.

General Betting Rules

  • Eligibility to place bets
    • Only verified users who satisfy age and location requirements may place a bet.
    • The operator may require additional KYC checks before settlement of winnings.
  • Bet acceptance and confirmation
    • A bet is accepted only when recorded on the server and a bet ID appears in your betting history.
    • Odds can change before acceptance. If odds change between submission and acceptance, the bet may be accepted at the new odds or rejected.
    • The platform may refuse, limit, or partially accept bets for any reason, including risk limits, regulatory constraints, or integrity concerns.
  • Betting limits and payouts
    • Minimum and maximum stakes depend on sport, market, and account status. Limits are shown on the bet slip or market view.
    • Maximum potential payouts per event or per account may apply. Caps can differ by market and will be applied at settlement.
  • Settlement and results
    • Bets are settled by reference to the official result declared by the relevant governing body at the time of settlement.
    • If a result is corrected later, settlements generally stand, unless the specific market rules state otherwise.
    • Dead-heat rules, tie rules, and push rules apply per market description. For multiples, any void selection is settled at odds of 1.00 and the remainder stands.
  • Postponements, cancellations, and voids
    • If an event is postponed or abandoned, markets may remain open or be voided according to market rules and sport-specific policies.
    • If an event is cancelled, affected selections are typically void with stakes returned, unless market rules state an alternative outcome.
  • Errors and palpable mistakes
    • If an obvious error occurs in odds, market, or settlement, the operator may void the affected bets or correct the price and resettle to the correct odds.
    • Material data errors, such as inverted teams or incorrect handicaps, may result in voiding.
  • Cash out and early settlement
    • Cash out offers, if shown, are discretionary and not guaranteed. A cash out is completed only when confirmed on the server.
  • Restrictions and responsible betting
    • Linked or syndicate bets that indicate collusion, use of inside information, or manipulation may be voided and the account restricted.
    • Abuse of a bonus to place risk-free bets is prohibited and may result in removal of bonuses and winnings derived from them.
  • Cancellations by the user
    • Once accepted, a bet cannot be cancelled by the user. Unaccepted or pending bets can be withdrawn before acceptance.
  • Record keeping and time limits
    • Keep records of your bet IDs. Any settlement query must be raised within 30 days of the event.

Payment Rules

  • Deposits
    • Funding options may include UPI, cards, bank transfer, and approved wallets, subject to availability in India.
    • Minimum and maximum amounts vary by method. Limits are displayed in the cashier before you confirm.
    • Third-party payments are not allowed. The name on the payment method must match your account name.
  • Withdrawals
    • Withdrawals are paid to the same method used for deposit where possible, subject to method rules and regulation.
    • Verification must be completed before any withdrawal. You may be asked for identity, address, and payment ownership documents.
    • Processing time depends on method, verification status, security checks, and bank schedules. Review times and any additional steps are shown in the cashier.
  • Fees, currency, and conversions
    • Any fee or exchange rate, where applicable, is shown before you confirm a transaction. Your bank or wallet provider may apply extra charges.
    • Account currency for India is typically INR. Currency conversion may apply if your payment instrument is in another currency.
  • Transaction review and restrictions
    • The operator may impose daily, weekly, or monthly limits for deposits and withdrawals, and may hold transactions for AML or security reviews.
    • A reasonable turnover of deposited funds can be required prior to withdrawal to reduce payment processing misuse. Details are displayed in the cashier.
  • Cancellations, chargebacks, and disputes
    • A pending withdrawal can be cancelled by you until it is marked as processed. Deposits generally cannot be reversed after successful completion.
    • Chargebacks or payment disputes may result in account suspension, recovery of costs, and reporting to relevant payment providers.
  • Bonuses and mixed balances
    • Bonus funds and real-money balances may be used in a defined order. Wagering rules and game or event restrictions apply to bonuses. See the bonus terms presented in the promotions area.

Responsible Gambling

  • Commitment to safe betting
    • The platform promotes responsible use of betting services. Gambling should not interfere with finances, work, study, or family life.
  • Control tools
    • Deposit, loss, and stake limits that you can set by day, week, or month.
    • Session time reminders and reality checks that prompt you to take breaks.
    • Time-out options, such as 24 hours to 30 days, and long-term self-exclusion for at least 6 months or longer.
    • Access to account history so you can read and review your spending and bets.
  • Self-exclusion
    • You can request self-exclusion through the account settings or support. The account will be blocked for betting during the exclusion period.
    • You must not try to open a new account during self-exclusion. Any such account may be closed on detection.
  • Risk awareness
    • Do not chase losses, set a budget, and avoid betting when stressed or under the influence of alcohol.
    • Betting on any event should be entertainment, not a source of income.
  • Support and assistance
    • Indian resources: NIMHANS Centre for Addiction Medicine, local mental health services, and registered clinical psychologists in your state.
    • International resources: Gambling Therapy, GamCare, and Gamblers Anonymous offer helplines and online support.

Anti-Money Laundering

  • Legal obligations
    • The operator maintains policies to prevent money laundering and terrorism financing, including customer due diligence, ongoing monitoring, and record keeping.
  • Know Your Customer
    • You may be required to provide proof of identity, age, address, and ownership of payment methods. Enhanced checks may request source-of-funds or source-of-wealth information.
    • Accounts may remain restricted until verification is completed to a satisfactory standard.
  • Monitoring and detection
    • Transactions are monitored for unusual patterns, rapid value movement, structuring, third-party payments, or activity inconsistent with your profile.
    • Sanctions and PEP screening can be conducted during registration and on a continuing basis.
  • Consequences of non-compliance
    • The operator may refuse transactions, freeze balances, close accounts, and report suspicious activity to relevant authorities where legally required.
    • Tipping off is prohibited, so reasons for certain actions may not be disclosed if disclosure could prejudice an investigation.

Privacy Policy

  • Data we collect
    • Registration data, KYC documents, contact details, and date of birth.
    • Technical data, such as device identifiers, IP address, geolocation approximations, and log data.
    • Transaction data related to deposits, withdrawals, bonuses, and bets.
    • Communications, such as support chats and complaint records.
  • How we use data
    • To operate your account, process payments, settle bets, and provide customer support.
    • To meet legal obligations, including AML, fraud prevention, and responsible gambling checks.
    • To improve services, personalize content, and manage risk using analytics.
    • Marketing is based on your consent or legitimate interests, and you can opt out at any time in account settings or via unsubscribe links.
  • Sharing and transfers
    • Data may be shared with payment providers, identity verification vendors, analytics partners, and customer support tools under contracts that protect your privacy.
    • Cross-border transfers can occur. Appropriate safeguards, such as contractual clauses, are applied where required.
  • Retention
    • Personal data is retained for as long as necessary for the purposes set out above, and for any minimum periods required by law, such as AML record retention.
  • Your rights
    • You may request access, correction, deletion, restriction, portability, or objection to processing, subject to legal limitations.
    • You can withdraw consent where processing is based on consent. Some processing is required to provide services and comply with law.
  • Cookies and tracking
    • Cookies and similar tools help operate the site, measure performance, and personalize content. You can adjust cookie preferences in your browser, though certain features may not function without essential cookies.
  • Contact
    • For privacy questions or to exercise your rights, contact support using the channel shown on the site, providing your account email and a description of your request.

Security

  • Technical safeguards
    • Transport-level encryption protects data in transit. Sensitive information is stored using strong encryption and access controls.
    • Firewalls, network segmentation, rate limiting, and anti-DDoS measures help protect services.
  • Account protection
    • Strong password requirements apply. Two-factor authentication may be offered, and you are encouraged to enable it for your account.
    • Session timeouts and device management help reduce unauthorized use.
  • Monitoring and response
    • Continuous logging and anomaly detection assist in identifying suspicious access or transactions.
    • Security incidents are investigated and addressed under an internal response plan, and legally required notifications are made when applicable.
  • Your responsibilities
    • Keep login credentials confidential, use unique passwords, and secure your devices.
    • Notify support immediately if you suspect unauthorized access to your account.
  • Taxes and legal compliance in India
    • You are responsible for complying with Indian tax obligations on winnings and for ensuring that your use of betting services is lawful in your state.

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